Your information.
Handled with clarity.
This notice describes what goodwebco.ca collects, who handles it, how long we keep it and the choices you have.
Last updated / 29 September 2026
Who is responsible
GoodWeb Co. is an independent website studio based in Calgary, Alberta. Our owner is responsible for how we handle personal information and answers privacy questions at support@goodwebco.ca.
This notice covers goodwebco.ca and enquiries sent to us. If you become a client, your proposal and service agreement explain how we handle project information. Websites we build for clients have their own privacy notices.
Project enquiries
When you submit the form on the Contact page, the details you enter are sent to GoodWeb Co. by email so we can review your project and reply. This can include your name, email address, business name, website, service and payment preferences, timing, and the project description you provide.
The form submission is processed by Cloudflare, which hosts this website and delivers the enquiry to our inbox. We do not store a separate copy of the form submission in a website database or in your browser’s local storage.
We use enquiry information only to understand your request, respond to you and, if you decide to work with us, prepare and deliver the requested services. We do not sell it, use it for advertising or add you to a mailing list.
Email enquiries
If you email support@goodwebco.ca directly, your email provider, Cloudflare and our email provider handle the message and any attachments. The same inbox receives project enquiries submitted through the website.
Service providers outside Canada
We use two service providers to run this website and receive enquiries: Cloudflare, which hosts the site and routes form submissions and email, and Google, whose Gmail service holds our inbox. Both may store or process your information in the United States or other countries outside Canada. While it is there, it may be subject to the laws of those countries, including lawful access by courts and government authorities.
To ask how these providers handle your information, write to support@goodwebco.ca. Our owner will answer your question.
How long we keep it
If an enquiry does not lead to a project, we delete it within 12 months of our last conversation. If you become a client, we keep project correspondence for as long as we work together and afterwards for as long as Canadian tax and business record rules require, generally six years.
How we protect it
Enquiries are held in a single inbox that only GoodWeb Co. can access and that is protected with two-step sign-in. The website is served over HTTPS, so form details are encrypted in transit.
Your display preference
The website follows your browser or system light or dark preference, including changes made while a page is open. You can use the theme button to change the current page’s appearance temporarily. This choice is not saved in your browser or sent to us. Older visits may have saved a theme preference in local storage; the website no longer uses it, and you can remove it by clearing this site’s browser data.
Website requests and third parties
Pages, images, scripts and fonts are served from the same website. This implementation does not load analytics, advertising trackers, remote fonts or embedded booking tools, and it does not set cookies.
Loading any website requires the server to receive request information such as the requested address, your IP address and browser headers. GoodWeb Co. does not run an application-level request log. Cloudflare hosts and delivers the site and may process operational or security logs under its own policies.
Your choices and rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it or ask us to delete an enquiry. You can also withdraw your consent to us using your information. If you do, we may not be able to continue a conversation about your project. Write to support@goodwebco.ca and we will reply within 30 days.
If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
Changes to this notice
If we change how we handle information, for example by adding online payments or analytics, we will update this page and the date at the top before the change takes effect.